Privacy Policy

Privacy Policy

Care Encompass is committed to protecting the privacy and security of the personal information of our participants and staff. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us.

Collection of Information

  • Personal Information: We collect personal information that is necessary to provide our services, including name, contact details, health information, and NDIS details. This information may be collected directly from you, or from a third party such as a healthcare provider, with your consent.
  • Usage Information: We may also collect information on how our services are used to help improve our offerings and provide more tailored support.

Use of Information
The information we collect is used to:

  • Deliver and improve our services.
  • Communicate with you about your care and any changes to our services.
  • Comply with legal and regulatory requirements.
  • Manage our internal operational requirements.

Disclosure of Information
We will not share your personal information with third parties without your consent, except where required to provide our services or as required by law. This may include:

  • Health professionals and care coordinators involved in your care.
  • Legal and regulatory authorities, as required.

Data Security
Care Encompass takes the security of your personal information seriously and has appropriate physical, technical, and administrative safeguards in place to protect your data from unauthorised access, disclosure, alteration, or destruction.

Access and Correction
You have the right to access the personal information we hold about you and to request corrections if necessary. If you wish to access or correct your personal information, please contact us using the details below.

Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or regulatory changes. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Email: info@careencompass.com.au
Phone: 1300 990 977

Contact Us

We are dedicated to providing comprehensive and compassionate care solutions for individuals and families. Our mission is to ensure that everyone we serve receives the highest level of care.
Opening Hours
Monday - Friday
9:00am - 5:00pm
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